Challenge

Did you know that 67% of financial institutions struggle to deliver consistent training across global teams? Old Mutual, a pioneering financial services leader, transformed this challenge into an opportunity. Old Mutual, a prestigious financial services group managing over $63 billion in assets, needed to revolutionize their employee training and customer experience programs. With 11,000 employees across multiple regions, traditional training methods were becoming costly, time-consuming, and environmentally unsustainable. The company needed a solution that would maintain their position as Africa’s Best Life Insurer while reducing their carbon footprint.

Solution

With seamless global training delivery as the main priority, Hyperspace provided the perfect solution:

• Immersive Virtual Environments: Custom-branded spaces accessible from any device without downloads
• Hybrid Connection Technology: Two-way portals linking virtual and physical spaces for real-time interaction
• Smart Engagement Tools: AI-powered chatbots, virtual scavenger hunts, and interactive quizzes with built-in reward systems

Implementation

Working alongside LifeSquared (Life²), Hyperspace created a comprehensive virtual training environment that supported both VR headset and desktop access. The platform featured real-time captions, live translations, and AI-driven language support to ensure inclusive participation across all regions.

Impact

• Engagement: 94% of VR headset users rated their experience highly, with 100% survey completion rate
• Innovation: 85% of participants chose to engage via Meta’s VR headsets, demonstrating strong adoption
• Sustainability: Significantly reduced travel needs and carbon footprint while maintaining training quality

Customer Testimonial:

“Several employees were impressed and inspired that Old Mutual is working with a leading-edge and emerging technology.” – Life²

Client Feedback:

“Participants highlighted the experience as one that can provide a solution for virtual training and will replace the need for travel.”

“A great majority of participants commented on their experience, commenting that it was innovative, interesting, and exciting.“

“98% of the participants who lie in the age range of 35-44 rated their experience highly.”

Age-Specific Success:

The platform showed exceptional success with mid-career professionals, with 98% of participants aged 35-44 rating their experience highly.

The Future of Financial Training:

Old Mutual’s success with Hyperspace demonstrates how leading financial institutions can embrace virtual solutions without compromising on quality or engagement. Their achievement sets a new standard for corporate training in the digital age.

Ready to Transform Your Training? See how Hyperspace can help you achieve 94% satisfaction rates while reducing costs. Book your personalized demo today to explore your custom virtual training solution.