Invite the Agent to their new office
Embedding Calendly Bookings in the Metaverse
Using an AI Chatbot to schedule Calendly Bookings
Configure an AI chatbot to display Calendly
Calendly
Calendly is a scheduling service for booking meetings and events. Combined with the Hyperspace Metaverse Platform it can be used to organize meetings in the metaverse or to do lead capture from within the metaverse.
Using the Calendly Teams subscription the service can be further expanded so each agent can have their own office used in different scenarios from round robin to parallel meetings.
Personal Meeting Room
The simplest configuration is to use a Hyperspace space URL as the Location for your meeting.
Find the Office URL in the Hyperspace Dashboard on the spaces page
- Click the triple dot icon on the space tile
- Choose Export from the menu
- Expand the URL section
- Click the copy button to copy the URL to your clipboard
- Paste in the space URL
- Click the Update button
Meeting Room Per Agent
Login to the Hyperspace Dashboard
Create a new space
You can either create a new space using a template in the Hyperspace Metaverse Platform or you can clone one of your existing spaces.
Using a template
On the spaces page
Click the Create new space tile
- Choose a template
- Name the space
- Click the Create Space button
Clone an existing space
Find the space you would like to clone on the spaces page
- Click the triple dot icon on the space tile
- Choose Clone from the menu
- Click the Show advanced button
- Uncheck clone the space’s scenario
- Check Duplicate Trophio data (if you’ve setup the existing space using gamification)
- Click the Clone button
The new space will appear in your Spaces library
To rename the space
- Click the triple dot icon
- Choose Edit
- Change the name
- Click the Save button
Invite the Agent to their new office
Empower the agent with audience management features by inviting them as a Presenter/Organizer.
If you’d like the agent to also be able to customize their office, invite them in as an Editor.
- Click the triple dot icon
- Choose Invites from the menu
Enter the agent’s email and name and choose the appropriate role and click the Send button.
Calendly configuration
For multi-agent based configuration we recommend using the Round Robin event type. This also allows assigning bookings in the case of agent illness or staff turnover. This requires a Calendly Teams subscription.
- Click the +Create button
- Choose New Team
Fill out all the fields to Add your Team
Choose the Round Robin event type
- Name your meeting
- Click the Next button
For each team member add their Hyperspace office URL as a Custom Location
Find the Office URL in the Hyperspace Dashboard on the spaces page
- Click the triple dot icon on the space tile
- Choose Export from the menu
- Expand the URL section
- Click the copy button to copy the URL to your clipboard
- Paste the space URL
- Click the Update button
Add each space URL for each team member
Click Next to proceed
Adjust When people can book if required and click the Next button
Now the event is live!
To see the end user booking experience click the view live page link in Calendly
When a prospect schedules a booking within their calendar invitation will be two links to your Hyperspace 3D office. One is in the location field and the other is in the description field, making doubly sure the participant can find their way to your virtual office.
Clicking on the link the participant will be asked to create an avatar and click continue.
The participant will arrive in the 3d office.
Demo World Per Agent
If you are running more complex demonstrations where you want to move the audience to different spaces in your call, you can consider using Worlds as locations rather than a single space.
We recommend setting the Audio call to cover all spaces in a world
If someone else pops into your meeting who was not invited you can use the Kick organizer feature to remove them from the meeting.
If an unwelcome guest keeps returning, we recommend setting up a single-user space in your world and sending the user there. They will no longer be on the world-wide call.
Embedding Calendly Bookings in the Metaverse
Encourage people who visit the Metaverse to book a meeting with you. This is great if your virtual office is unattended or you are running a permanent expo or tradeshow for example.
In the onclick field of any item add the following action replacing the highlighted text with your calendly link
{"action":"displayIframe","url":"https://calendly.com/hypersales/agent-meeting","header":"Choose a date & time"}
Using an AI Chatbot to schedule Calendly Bookings
When a user is engaged in conversation with an AI chatbot it’s the perfect time to react to user interest and prompt the user to schedule a meeting with a human.
The AI chatbot can be triggered
- automatically when a user enters the space,
- when a user clicks on the chatbot or
- when the user enters a zone around the chatbot
Configure an AI chatbot to display Calendly
Go to calendly and copy the link to your event booking page
Eg. https://calendly.com/hypersales/agent-meeting
Enter edit mode
Click the chat bubble icon on the bot to enter the conversation editor
Write the text that you would like the bot to say
Click the More button
Choose the Script action
- Paste the following into the User script field replacing the highlighted text with your calendly link
LB.Actions.displayIframe({url:'https://calendly.com/hypersales/agent-meeting', header: 'Choose a date & time'});
- Click the Save action button
- Click the Save button
Other topics
Adding dial-in instructions
Requesting extra information at booking time
Post booking survey
SMS reminders