Dial-in by Phone

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How to add the dial-in details mediaboard

How to dial-in by phone

Actions available during dial-in by phone

Known issues

The platform includes the ability for participants to dial-in by phone. This is especially useful if the participant has audio configuration issues on their device or browser.

How to add the dial-in details mediaboard

As an editor click the Pencil+ icon then choose Add mediaboard

  1. Choose the Share screen option
  2. Click the Dial-in details button

The mediaboard will be added in front of you, place it where you want.

How to dial-in by phone

  1. Make sure that a conference call in the space is in progress
  2. Find dial-in by phone mediaboard in a space
  3. Click the mediaboard
  4. Copy one of the phone numbers
  5. Paste the number into phone app used for making calls
  6. Call the number
  7. Wait for voice message about meeting access code to finish
  8. Type access code from the mediaboard and follow it by a hash sign #

Please note that a conference call can be joined muted by following the access code by an asterisk * instead of a hash sign #.

Actions available during dial-in by phone

To mute the microphone press an asterisk * on your phone's keyboard.

This will be followed by a voice message describing further available actions:

  • Press 6 to unmute the microphone
  • Press 1 to return to the conference call
  • Press 0 to end the call

Known issues

Currently the phone number for Ireland (+35-376-888-9066) does not start a phone call.

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