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The Hyperspace Metaverse platform allows hosting a Q&A ( Question and Answer aka QnA) session both synchronously (realtime) and asynchronously (answers are given at a different time). This feature is available from version 2.14 onward.
Enabling and disabling Q&As
The feature is enabled by default. It can be turned off from the settings of a space or world, in the following section:
- v 2.13 (and earlier): the feature is unavailable
- v 2.14 (and later): Experimental settings
For instructions on how to change the version of a space/world see “How can I change the version of a space/world?” in the Known Issues & FAQ guide For instructions on how to change the settings of a space/world settings, see “Space settings > How do I change the settings of a space?” in the Known Issues & FAQ guide |
Question/Answer visibility
To allow all users to see questions asked, check that “Q&A – Make all questions visible” is enabled.
To allow all users to see questions answered, check that “Q&A – Make all answers visible” is enabled.
Usage
Q&As can be shown from the “chat history” panel in the bottom right corner of the interface.
If you’d like to draw special attention to Q&A in an event our support team can add a prominent blue button to the top toolbar. Please contact support with a request including the SpaceID.
Open
The Q&A dialog is divided in multiple sections. By default, the Open tab is showing, listing currently unanswered questions as well as allowing posting new ones.
- Switch between Open and Answered tabs
- List of questions: only Editors and Presenters are allowed to answer questions at this time.
- New question box: all users can post new questions by writing it in the input box, then clicking “Ask”
Answered
The Answered section contains instead a list of questions which have received an answer.
Editors and Presenters can click on Post to chat to publish the answer in the public chat.
