Here you can see an up-to-date list of user-facing changes made to the platform, grouped by category and app.

UPDATES TO THE PLATFORM

November 2024

🐛 FIXED

• [3D environment] Solved an issue where walking into a Zone Trigger wouldn’t start the audio call

⬆️ IMPROVED

• [Dashboard] In the World’s Landing Page you can now supply a specific Space code to redirect users to a different Landing Space
• [Avatar creator] Improvements to concurrency handling and reliability

🎉 NEW

• [3D environment] Audio input and output devices can be now set using the additional menu

October 2024

⬆️ IMPROVED

• [3D environment] wistia.com video sources can now be used used with full performance in Mediaboards and Panorama 360°

September 2024

🐛 FIXED

• [3D environment] Avatar no longer appears looking down when starting the experience

August 2024

⬆️ IMPROVED

• [3D environment] Poll results readability has been improved
• [3D environment] Poll results mediaboards has now an option to zoom-in

June 2024

⬆️ IMPROVED

• [Dashboard] Export an ‘All Data’ CSV Timeline report; this allows for the analysis of extended time ranges in properties with over 10 000 gamification events

🐛 FIXED

• [3D environment] Large conversation.json files in Scenarios could crash the index page

May 2024

🎉 NEW

• [3D enviroment] Editors can now choose not to display the hand cursor for clickable objects

⬆️ IMPROVED

• [Dashboard] Export an ‘All Data’ CSV Timeline report; this allows for the analysis of extended time ranges in properties with over 10 000 gamification events

🐛 FIXED

• [3D environment] Skipping dialog caused the close button on video popups to not work properly
• [Dashboard] Using the new chunked uploads in a Scenario to update a conversation.json would not invalidate cache unless “Save” was clicked

April 2024

🎉 NEW

• [Dashboard] New Trophio Report “Timeline”, which describes user actions across time
• [3D Environment] Added new options for avatars
  • Prosthetic arms
  • Prosthetic legs
  • Vitiligo Skins
  • Hearing aids

⬆️ IMPROVED

• [3D environment] Improved the Zoom-in feature
• [3D environment] Improved the Slideshow feature
• [3D environment] Improved support for HLS videos

🐛 FIXED

• [3D environment] When another user changed outfit, its avatar was shown as silhouette
• [3D environment] Posting an issue to Q&A was not sending the update to users

March 2024

🎉 NEW

• [3D environment] Added new avatar pose for lounge chairs
• [3D environment] New settings for avatar body shapes and height

⬆️ IMPROVED

• [3D environment] Added new pose for Lounge Chairs

🐛 FIXED

• [3D environment] Disabling name labels for a space was not applying correctly
• [3D environment] Video start popup was preventing other videos from playing

February 2024

🐛 FIXED

• [3D environment] When updating specific profile fields, there was some delay propagating the changes to other participants in the Space

January 2024

🎉 NEW

• [Dashboard] New Trophio Report “Timeline”, which describes user actions across time

⬆️ IMPROVED

• [3D environment] Water simulation was improved

🐛 FIXED

• [3D environment] An edge case on mobile devices where a proxied image would show a fallback texture instead
• [3D environment] On touch-enabled devices, standard Chat links were not opening in a new tab
• [3D environment] Chat links in Announcements now work as expected across all devices
• [3D environment] Chat message moderation was not deleting messages on v3.0

December 2023

🎉 NEW

• [3D environment] A new action was added: UI.takeScreenshot

⬆️ IMPROVED

• [3D environment] Detecting connected controllers in VR has been optimized
• [3D environment] Improved performance on vr devices with three degrees of freedom
• [3D environment] Security improvements
• [3D environment] displayNotification action now supports adding an ID to have unique notifications
• [3D environment] Audio zones now have different options for feedback when entering or leaving
• [Conferencing] The redundant TTS message “You have joined the conference” was removed from the conference call feedback
• [Dashboard] Newly created Spaces now show a sample description to let you and your visitors know what your new Space is all about

🐛 FIXED

• [3D environment] Improved stability of walking through the environment
• [3D environment] Fixed a bug where the popup that warns the user that they’re alone in the room before starting a conference could show also when endind the call
• [3D environment] Youtube popup default poster image was displaying a video error
• [3D environment] When clicking “Status monitor” in the “3-dots” menu was not triggering it to close
• [Dashboard] Cloning a World Task that has the field “In World” filled with its own WorldId would prevent the task from being cloned

November 2023

🎉 NEW

• [3D environment] New Leaderboard feature

⬆️ IMPROVED

• [3D environment] ChatGPT bots – improved conversation flow in VR
• [3D environment] Participants list updates now in real time when a user leaves the space
• [3D environment] Visibility layers now account for trailing spaces
• [3D environment] openURLInNewWindow action now supports scenario variables
• [3D environment] Stability improvements to avatar turning animation
• [3D environment] Stability improvements to leaderboards
• [3D environment] Added support for Stand Forward pose to female avatars
• [3D environment] When adding notes to a whiteboard, they won’t appear on top of another anymore

🐛 FIXED

• [3D environment][Beta] Share video/screen options are now removed from VR
• [3D environment][Beta] Notes color change now propagates through multiuser
• [3D environment] Avatars look at point is now restored after being showcased in PiP
• [3D environment] Control Allowed Roles field now accepts disabling all permissions
• [3D environment] Fixed a bug where rotation is not consistent after walking
• [3D environment] Fixed a bug where the zoom-in state on a mediaboard was not consistent

October 2023

⬆️ IMPROVED

• [3D environment] Stability improvements for avatar rotation display

🐛 FIXED

• [3D environment][Beta] Breakout rooms feature has been fixed

September 2023

🎉 NEW

• [Dashboard] New template released: Boardroom

🐛 FIXED

• [3D environment] Hotspot now support editing with advanced transform controls

August 2023

🎉 NEW

• [Academy] Added ChatGPT guide
• [Academy] Added Drag&Drop, Grab guide

⬆️ IMPROVED

• [Dashboard] The property code was moved to the top right corner of the Edit page within Worlds, Spaces and Scenarios; a convenient “copy to clipboard” was added for faster editing and a cleaner UI
• [Dashboard] Improved the consistency of cache invalidation when resetting parameters to their version default
• [Academy] Updated Dashboard Parameters guide

🐛 FIXED

• [3D environment] Broadcast menu will now prompt users to select a mediaboard if none was selected before start sharing video

July 2023

🎉 NEW

• [3D environment] ChatGPT Integration tool retrieves the list of models from openai server

⬆️ IMPROVED

• [3D environment] Audio from sharing web camera is used to drive your avatar movements
• [3D environment] Improved stability of session recording
• [3D environment] When Avatar Videoboards is enabled, it becomes the default option when sharing icon is clicked

🐛 FIXED

• [3D environment] Automated shots are now correctly placed when avatar is seated

June 2023

🎉 NEW

• [3D environment] Added support for Apple Vision Pro Immersive Mode

⬆️ IMPROVED

• [3D environment] Teleport indicator will only show in exploration mode
• [3D environment] Added role-based permissions to video boards
• [3D environment] Stability improvements to avatar presence
• [3D environment] Disabled html notifications and reading aloud annoncements when they are recovered from chat history
• [3D environment] Added support for 3rd person view as a fallback for spaces designed for VR as default
• [Dashboard] Stability and performance improvements to data retrieval

🐛 FIXED

• [3D environment] Fixed an issue with the chat panel not scrolling
• [3D environment] Fixed an issue with hotspot ownership while avatar walks
• [3D environment] When trying to launch an inexistent custom shot, the platform warns the user now
• [3D environment] Fixed an issue with changing the contentReference property on a video board
• [3D environment] Fixed: Invite to broadcast always opens the share screen window
• [3D environment] Fixed: When reconnecting, the chat history animates for too long
• [3D environment] HTML tags are now stripped from VR notifications

April 2023

🎉 NEW

• [3D environment] Walkable areas can be now defined in the 3d object’s authoring app

⬆️ IMPROVED

• [3D environment] Automatic texture resizing helper accepts more types of textures
• [3D environment] Improved stability of scene item instancing

🐛 FIXED

• [3D environment] Fixed an issue causing video boards to appear black when playing videos
• [3D environment] Clicks on left/right panning arrows now don’t interact with the 3D scene
• [3D environment] Fixed an issue causing content browser items to be added multiple times to the scene
• [3D environment] Session inactivity warnings won’t apply to single user experiences

March 2023

🎉 NEW

• [3D environment] Action requestInput now can store user’s input in Trophio Analytics

⬆️ IMPROVED

• [3D environment] Synchronized animations (high five, hug, etc.) are now executed by teleporting avatars

🐛 FIXED

• [3D environment] Fixed an issue causing hidden spaces not to show in the participants list for organizers
• [3D environment] Fixed an issue affecting a subset of clothing textures for non binary avatars

February 2023

🎉 NEW

• [3D environment] 2.17 has been released
• [Avatar Creator] Now it’s possible to customize a specific set of clothing for a Space or World in order to configure clothing sets that adjust perfectly to your experience
• [Dashboard] Available in the World Export Menu, you can now export and embed the Metaverse in Microsoft Dynamics 365 Dashboard

⬆️ IMPROVED

• [Dashboard] Stability and performance improvements to data retrieval
• [3D environment] Polls are now supported in VR

🐛 FIXED

• [3D environment] Poll results mediaboard is now displayed correctly in VR
• [3D environment] Fixed a compatibility issue with ambient sounds in VR
• [3D environment] Fixed a microphone compatibility issue in the Microsoft Teams integration

January 2023

🎉 NEW

• [Dashboard] Administrators can now share a Meta Quest Link to easily open their Worlds or Spaces in Meta Quest, Meta Quest 2 and Meta Quest Pro – found in the World or Space Export menu item
• [Dashboard] We can now set a Space parameter to allow guests avatars to create and edit Notes
• [Dashboard] Easily filter through available Spaces by name when creating or editing a World

🐛 FIXED

• [3D environment] Conversations imported from the scenario are no longer editable within the platform
• [3D environment] Fixed an issue with remote synchronized animations playing on the wrong avatar
• [Dashboard] When adding a space to a world, its thumbnail was not immediately shown, that is now fixed
• [Auth] A few thumbnail links for platform apps were appearing as broken images, now fixed

⬆️ IMPROVED

• [Avatar Creator] Improved management of internal clothing tags
• [Avatar Creator] Stability and performance improvements
• [Avatar Creator] The name field allowed some HTML tags to be parsed, that is now fixed
• [Dashboard] When clicking sign-in button in a landing page users did not have a good sense of the page loading progress, now a loading icon is visible on the left side of the link
• [Dashboard] The Default Avatar voices can now be configured also at World settings
• [Avatar Creator] CSS improvements
• [3D environment] Polls are now supported in VR

December 2022

🎉 NEW

• [3D environment] We’ve partnered with Interprefy to bring real-time closed-captions to video sources in the platform

⬆️ IMPROVED

• [3D environment] UX improvements while moving notes around the environment

🐛 FIXED

• [3D environment] Action fadeObject now correctly animates objects for the direction ‘out’

November 2022

🎉 NEW

• [3D environment] MootUp Metaverse for Microsoft Teams is now available in Microsoft Marketplace
• [3D environment] Added Portuguese (Portugal) translation
• [3D environment] Added Ukrainian translation

⬆️ IMPROVED

• [3D environment] Voice call tokens last longer, up to 4h
• [3D environment] See Mediaboard customized names when selecting a mediaboard to broadcast to
• [3D environment] Ability to turn off namelabels for selected avatars
• [Dashboard] The newest Portuguese (Portugal) and Ukrainian translation are now available in the Space setting “Preferred Language”

🐛 FIXED

• [3D environment] “Dice roll” chat text is now visible across instances
• [3D environment] “Raise hand” status is now visible across instances
• [Trophio] Analytics (Beta) paginated users list was limited to showing 10 items, now it shows all users
• [Dashboard] A bugfix to redirect users to a previous page in the session after saving Space settings introduced an unexpected outcome with some routes – the fix was rolled back to be improved and deployed again soon
• [Auth] With some specific SSO SAML2 configurations, the default URL for redirection was not working as expected
• [Avatar Creator] fixed inability to scroll down the clothing options on very narrow viewports like the Galaxy Fold

October 2022

🎉 NEW

• [3D environment] When selecting a gender for your avatar, non binary is now supported

⬆️ IMPROVED

• [Bots] The text-to-speech voices list was updated with new voices

SEPTEMBER 2022

🎉 NEW

• [3D environment] Added support for Pico Neo 3 Headset
• [3D environment] Raise Hand Feature

⬆️ IMPROVED

• [3D environment] requestInput action now pauses the conversation flow
• [3D environment] Session Recording is now supported in Chromium Edge
• [3D environment] Eye menu is now hidden if there are no layers configured

🐛 FIXED

• [3D environment] Prompt Join Call popup showed undefined as body text
• [3D environment] action requestInput didn’t save the result to a variable

August 2022

🎉 NEW

• [Dashboard] You can now navigate to specific Space settings by URL – use the “chain” icon on any setting to copy the link to the clipboard
• [3D environment] Version 2.16 has been released and is now the default version for all new spaces and worlds

⬆️ IMPROVED

• [3D environment] Added support for multilingual QA in Live Translation feature
• [3D environment] Video sharing now supports choosing whether to share users’ audio through video, audio conference or both
• [3D environment] displayMediaboard action now pauses conversation by default
• [3D environment] Screen Sharing FPS setting is now 15fps by default

🐛 FIXED

• [Dashboard] Spaces and Worlds could be accidentally cloned multiple times by double clicking the “Clone” button
• [Dashboard] “Show Advanced” in the World/Space settings could get in a wrong state when navigating back using the browser buttons
• [Dashboard] When creating a new Space, the Templates selection highlight was not displaying correctly
• [Dashboard] After saving the Space settings, the user was returned to the first page of the Spaces index, now we navigate to the previous page in the session

• [Dashboard] Fixed a bug where navigating to Space Settings directly from the 3D environment and saving, a user would end up with 2 browser tabs of the 3D environment open

July 2022

🎉 NEW

• [Dashboard] Space settings can be reverted to their default value
• [3D environment] Added Japanese translation
• [Dashboard] Health & Wellness Retreat and Yacht templates deployed in Create space selector

⬆️ IMPROVED

• [Dashboard] Improved visibility of “Show advanced”
• [Dashboard] Spaces are now correctly centred in the viewport when browsing with mobile
• [Dashboard] Invites now show each failing email address more prominently
• [Dashboard] The drop target size of all file upload fields is conveniently larger
• [Dashboard] Overall faster response time and stability

🐛 FIXED

• [Dashboard] “Show advanced” in space/world now shows the correct state when navigating “Back” or reloading the page
• [3D environment] Slideshows now correctly load the first slide when used in single-user spaces
• [Dashboard] Open Sky Auditorium template had “Audio share” disabled but was missing “Video conferencing service” set to webinar. Any new Open Sky Auditoriums created will now use webinar mode by default.
• [3D environment] A bug that would output error messages above the top edge of the 3D environment was fixed – future error messages are reported internally through our error tracking system
• [3D environment] User Profiles were not being correctly updated and synced across participants due to a bug that is now

June 2022

🐛 FIXED

• [3D environment] The account-wide limit on the number of users in a certain space was being erroneously applied to single-user as well. Single-user (i.e. spaces with the “Virtual Meeting Room” checkbox unchecked) are now free from this limit as intended
• [3D environment] Non-latin characters in users’ names were being incorrectly decoded, resulting in gibberish showing up in the list of participants
• [Dashboard] Articulate Storyline SCORM exports were not starting on mobile devices; this has now been fixed
• [Bots] Under certain circumstances it was possible for a 500 error to be displayed when creating a new Bot
• [3D environment] The polls button was showing in the side menu even if polls were disabled – now it is hidden as expected
• [Trophio] Analytics reports spanning extremely long (multi-year) windows of time could run out of memory while collecting data
• [3D environment] Effect ‘point arrow’ parameter offset not applying correctly

⬆️ IMPROVED

• [Bots] A “New bot” button has been added to the app, matching Dashboard in style
• [Bots] The list of bots is now paginated
• [Avatar creator] Scaling and performance improvements
• [3D environment] Scaling and performance improvements for avatar editing/loading
• [3D environment] Chat Mapper integration: Script parsing improvements

MAY 2022

🎉 NEW

• [3D environment] The dialog to force a user to join an audio call (which can be enabled in the Dashboard parameters) is now supported in VR

🐛 FIXED

• [3D environment] %%externalId%% and %%username%% variables will now always return the correct value, even in cases in which they changed since page load (for example because a guest user logged in)
• [3D environment] Zoom integration: fixed an issue where using a wrong password in the Space Settings would fail silently.
• [3D environment] Zoom integration: improvements to the stability of loading a space with the integration active.
• [3D environment] Zoom integration: fixed an issue where 2 clicks were needed to join an audio call on meetings where participants would join before a host.
• [3D environment] When loading a space as part of world, show the name of the world under the name of the space during loading.
• [Dashboard] In rare cases, multiple copies of a space/world parameter would be stored, causing inconsistencies in the values shown on the interface when editing the parameters of said space/world

APRIL 2022

🎉 NEW

• [3D environment] Presenters are now able to send announcements

🐛 FIXED

• [3D environment] Updated some templates that weren’t configured to take advantage of the Default Male voice/Default Female voice settings in Dashboard, which would cause the user’s avatar to read all text (including text written in other languages) in English
• [3D environment] The avatarWalkTo action failed when called more than once, an issue which has now been fixed.
• [Trophio] Fixed an issue that under certain conditions prevented users to access a space/world in Trophio, even if they were invited to it in Dashboard
• [Trophio] Analytics data sent on closing the page was sometimes formatted incorrectly

MARCH 2022

🎉 NEW

• [3D environment] The “Send users to” popup, which allows teleporting groups of users to different 3D environments, now has a VR counterpart

🐛 FIXED

• [3D environment] If no user action (click or tap) was performed before starting a call through built-in conferencing, nameplates would not flash with microphone activity; this has now been fixed
• [3D environment] Notes can be added in whiteboards without permission via toolbar
• [3D environment] The “pause” button that appears in conversation mode now stops avatar animation as expected
• [3D environment] Sharing video while in Webinar mode would sometimes duplicate the audio track. This has been fixed.
• [3D environment] Flickering of the 3D scene on newer macOS browsers has been fixed.
• [3D environment] The list of participants could sometimes show a randomly-generated name for guests.
• [3D environment] Timer countdowns now stop as expected when reaching 0
• [3D environment] Popups triggered by actions in the 3D environment (e.g. opening the locations menu by clicking or tapping on a 3D item, with UI.openLocations) could sometimes be immediately dismissed on mobile; this does not happen anymore.

FEBRUARY 2022

🎉 NEW

• [3D environment] New variables can be auto-completed in mediaboards. These can be added to the URLs of mediaboards wrapped with double percentage signs, e.g. %%fullName%%, and allow giving external services that support this information about the user
  • The full list of new variables is: email, fullName, firstName, lastName
  • For more technical users, fullName and email also come in URL-encoded form as encodedFullName and encodedEmail

🐛 FIXED

• [3D environment] Timer countdowns now stop as expected when reaching 0
• [3D environment] Popups triggered by actions in the 3D environment (e.g. opening the locations menu by clicking or tapping on a 3D item, with UI.openLocations) could sometimes be immediately dismissed on mobile; this does not happen anymore.
• [3D environment] A notice about performance problems could sometimes show up as a result of the environment loading slowly; we have corrected this so that the platform doesn’t engage in fear-mongering anymore!
• [3D environment] Clicking on a VR icon immediately after it was created could make it non-editable until the environment was reloaded. This has now been fixed.
• [3D environment] When avatars are shown as a bust, as opposed to their full body (e.g. when in VR), they won’t disappear anymore when sitting
• [3D environment] An error was showing in plain text at the top of the page in some rare instances; this has been fixed
• [3D environment] We tinkered with how webpages are embedded in the 3D environment, and they are now allowed to use the camera, microphone, and screenshare

⬆️ IMPROVED

• [3D environment] The avatarWalkTo action now works on bots as well, through the “externalId” property.

JANUARY 2022

🎉 NEW

• [3D environment] The requestInput action now accepts two new parameters:
  • dismissable, to set whether the popup can be dismissed (true by default)
  • validator, a function that allows Javascript-savvy authors to give custom messages in response to the user’s input
• [3D environment] Popups related to Zone Triggers are now also shown when in VR
• [Dashboard] New templates have been added: 8 galleries, a cinema, a seaside village, and the Construct (white room)
• [Authentication] The platform can now use PingOne and PingFederate for OpenID Connect SSO

🐛 FIXED

• [3D environment] In certain situations, an Editor’s changes to a 3D environment might be invalidated if another user entered the space or world; this has been fixed
• [3D environment] When a space was set to force users to join the conference call, exiting a zone trigger after leaving the call would automatically join the “main” call of the space/world. This is no longer the case
• [3D environment] In version 2.14, an error prevented the settings menu from opening; this has been fixed
• [3D environment] The loadPriority field would make objects disappear if set to 10 or higher – it now works correctly, and any affected objects have become visible again.
• [3D environment] Under certain conditions, the first animation of a camera while in a conversation would appear to “jump” at the end of the animation, which was caused by a sudden change in the FOV (Field of View). The FOV is now also part of the animation, making the transition completely smooth.
• [3D environment] If no microphones are available, users are now allowed to explore the 3D environment without joining the conference call even if the “Force users to join audio call” setting is turned on
• [3D environment] Users on Firefox will no longer be able to choose the input and output devices when joining a call with built-in conferencing; the feature was previously showing even if not supported by the browser, sometimes causing issues with joining
• [3D environment] Dynamic shadows are now visible on macOS

⬆️ IMPROVED

• [3D environment] The device screen will stay on (“wake lock”) while in the 3D environment even if there is no interaction with the page. This will prevent the screen from fading out and turning off even if users are engaged but immobile (e.g. when watching a video)
• [3D environment] It is now possible to cancel long animations triggered by the “playGesture” action
• [3D environment] The French translation has been improved
• [3D environment] Handling of camera permission errors has been improved
• [3D environment] Avatars have been given a lecture on human anatomy, and won’t try to break their necks anymore to try and look at things happening behind them

Week of December 27th, 2021

⬆️ Improved

• [3D environment] Handling of microphone permission errors has been improved
• [3D environment] The wording/categories of the Status Monitor has been made more consistent

🐛 Fixed

• [3D environment] An issue has been fixed in the current beta (2.16) that was causing objects with a loadPriority different than 0 to not load if there was a 360 Panorama in the scene

Week of December 20th, 2021

🚨 Security

• CVE-2021-44228 and CVE-2021-45046 Infrastructure upgrades: although we were not vulnerable to exploits from the Log4j vulnerabilities, we made complete upgrades of all instances using the affected log4j versions.

🎉 New

• [3D environment] When dragging & dropping notes, users can press the ESC key to cancel
• [Dashboard] It is now possible to disable the hold music for built-in conferencing in both 3D spaces and worlds. This can be done by changing the value of Advanced settings → Enable hold music
• [Dashboard] In addition to turning the hold music on and off, authors can now set their own MP3 or WAV files as the hold music used in built-in conferencing calls. This can be set within a space or world’s Advanced settings, with “URL for custom hold music“

⬆️ Improved

• [3D environment] The 3D performance & diagnostic tool now shows the name of objects, even if the name was customized
• [3D environment] Avatars with a feminine body type now have a different sitting pose than avatars with a masculine body type

Week of December 6th, 2021

🎉 New

• [3D environment] When sharing camera, users can mute the video (or audio track) in real time by opening the camera share menu
• [Trophio] The conferencing sessions report has been added, which allows visualizing when users joined a built-in conferencing call

⬆️ Improved

• [3D environment] The auto-sync feature of Slideshows has new defaults: in newly-created slideshows, sync is off and all roles can control the slideshow itself

Week of November 29th, 2021

🎉 New

• [3D environment] A live translation feature has been rolled into the current beta (2.16).
• [3D environment] Presenters now have the ability to summon users, which was previously reserved for Editors.
• [Dashboard] The “Video conferencing service” setting is now available for versions 2.14 and up, allowing switching between meeting and webinar modes freely.

🐛 Fixed

• [3D environment] The advanced settings for announcements do not show in the “whisper” popup anymore
• [3D environment] Some announcements meant for a space were being routed to the world instead; this has now been fixed.
• [3D environment] In the current beta, a newly-added 3D item was not moveable until “move mode” was deactivated and reactivated. It can now be interacted with as expected.
• [3D environment] When a Presenter exited a conversation with a bot, the layers would stay hidden. It is now showing in UI at the top of the window again.
• [Dashboard] Exporting spaces and worlds as SCORM modules was briefly impossible due to a new security policy. This has been rectified and exporting is possible again.

⬆️ Improved

• [3D environment] The French and Spanish translations have been improved

Week of November 22nd, 2021

🎉 New

• [3D environment] Presenters can now show or hide layers

🐛 Fixed

• [3D environment] It is now possible again to join a conference call (using built-in conferencing) as the same user within the same 3D space in multiple tabs or devices
• [3D environment] In the current beta version (2.16), newly added object could not be moved; they are now interactive again

⬆️ Improved

• [3D environment] Contacts are are not bound to a single 3D environment anymore and are now visible across all spaces and worlds
• [3D environment] The avatar attention algorithm (the ability of avatars to turn and look at what is happening around them) has been improved, and avatars won’t frantically look around themselves anymore

Week of November 15th, 2021

🐛 Fixed

• [3D environment] In large events, chat messages could accumulate indefinitely and slow down the browsers of users with lower-end devices; they are now capped at 500 visible messages
• [Dashboard] When uploading some images as a thumbnail/splashscreen/logo for a space or world, the preview-creating process could run out of memory and cause the entire upload to fail; this has now been fixed

⬆️ Improved

• [3D environment] Changes to personal settings (through the three-dots menu in the top right) now apply across all spaces and worlds
• [3D environment] Several multiuser signals have been optimized, allowing bigger audience sizes for large events
• [3D environment] Chat messages are now limited at 10 messages/5 seconds to improve the chat experience in large events

Week of November 8th, 2021

🐛 Fixed

• [3D environment] The latest version of Safari on macOS, iOS and iPadOS has a rendering issue with certain effects. Explojis have therefore been temporarily disabled for that browser as we work on a permanent solution.
• [3D environment] The panorama controls were capturing clicks/taps even when hidden, preventing smooth click-and-drag camera movement when in spaces that use a 360 panorama video. This has now been fixed.

⬆️ Improved

• [3D environment] The stability of video sharing has been improved

Week of November 1st, 2021

🎉 New

• [3D environment] Notes are now draggable via long-press, have a new edit toolbar, and speech recognition!
• [3D environment] The whiteboard now allows adding notes, which will be included in the downloaded capture

Week of October 25th, 2021

🎉 New

• [Authentication] It is now possible to use a World “visit” URL (e.g. https://app.learnbrite.com/dashboard/visit/<my_world_id>) as the destination for users after they log in with SSO

🐛 Fixed

• [3D environment] The Australian Female voice was mistakenly assigned to Australian Male; this has now been corrected

Week of October 18th, 2021

🐛 Fixed

• [3D environment] The list of devices in the video share popup is correctly populated after the user gives permission
• [3D environment] Trying to access a space or world as an Editor (or owner) after event start/end dates have passed won’t cause a redirection loop anymore
• [3D environment] The particle rendering issues on iOS 15 have been fixed

⬆️ Improved

• [3D environment] The 3D Performance diagnostic tool now shows the display name of an object instead of the internal name
• [Authentication] SSO provider IDs inserted on https://auth.universalavatars.com/saml2 are now automatically trimmed of whitespace at the beginning/end and changed to lowercase

Week of October 11th, 2021

🎉 New

• [3D environment] The setVideoboardControls action now supports the volume parameter, allowing to set the video volume from 0 to 100.

🐛 Fixed

• [3D environment] Some unruly bots were switching to random poses, even when not instructed to. We have talked with them and they won’t do it anymore.
• [3D environment] Some users doing very large amounts of edits to spaces were seeing a 520 error page due to some behind-the-scenes variable growing too large; this has now been fixed.

Week of October 4th, 2021

🐛 Fixed

• [Authentication] Going to the /register page will now redirect to login instead of showing an error

⬆️ Improved

• [3D environment] Performance of multiuser in events of over 150 users has been improved

Week of September 27th, 2021

🎉 New

• [3D environment] Video recording now allows for audio track selection

🐛 Fixed

• [3D environment] Fix screen flickering on macOS browsers
• [3D environment] Fix rendering problem on the current iOS 15 beta. Note that explojis have been temporarily disabled on this platform.
• [3D environment] Multiuser synchronization of the timer has been fixed
• [Authentication] Fix an issue where a user that started a trial after being invited was not asked to set their password upon redeeming their email invite

⬆️ Improved

• [3D environment] The timer auto-start logic has been improved
• [3D environment] Memory handling of video recording has also been improved, allowing for longer recordings. For reference, a 1 hour recording takes up a little over 1GB
• [3D environment] “Context lost” error detection and overall UX have been improved on the Status Monitor

Week of September 20th, 2021

🎉 New

• [Authentication] LinkedIn can now be used as a login method
• [Authentication] Users that do not use SSO or Google/LinkedIn logins can now choose their password when they log in for the time

🐛 Fixed

• [3D environment] The “checkIfCollected” action now returns the correct result
• [3D environment] When resetting a timer, its status is now synchronized across users in the space
• [3D environment] The content browser will now correctly recognize URLs even if they have a trailing space
• [3D environment, 2.16] Handling of the video file for session video recordings has been improved and even large recordings won’t cause out-of-memory errors

Week of September 13th, 2021

⬆️ Improved

• [3D environment, 2.16] Session video recording now includes audio
• [Academy] The “Storage & Files” guide has been updated to reflect the interface in the latest versions of the 3D environment, in which the “Add content” option in the edit menu has superseded “Add item”

🐛 Fixed

• [3D environment] Avatars featured in the picture-in-picture frame in the bottom-right corner during a conference call are now fully visible even if they are at some distance from the user’s own avatar.
  Note that this fix is related to the “Show speaking avatar as PiP” in a space/world’s Experimental settings

• [Bots] The “Czech Male” option for bot language is no longer using the Czech Female voice

Week of September 6th, 2021

🎉 New

• [3D environment, 2.16] Session video recording: it’s now possible to record the experience locally, exporting it as a video file. the feature is enabled by default on the current beta, 2.16, and can be disabled in space/world settings, as well as limited to certain roles.

⬆️ Improved

• [3D environment] When selecting a different output device (for example a speaker or headset) in the conference call settings, all audio – including bot conversations, videos being streamed, etc. – will be directed to that same output device

Week of August 30th, 2021

🎉 New

• [3D environment] Version 2.15 has been released and is now the default version for all new spaces and worlds
• [3D environment] New whiteboard features: pick color, erase, zoom-in, download image as file

⬆️ Improved

• [3D environment] Drawings on the whiteboard now persist across sessions, and the toolbar has been redesigned to be easier to use
• [3D environment] Updates to the Spanish and French translations
• [Dashboard/Trophio] If the user chooses to clone both spaces and Trophio tasks when cloning a world, any tasks bound to a space within that world will now be duplicated and assigned to the clone of that space

🐛 Fixed

• [3D environment] Prevent 360° Panorama from failing silently when using URLs for videos/images without a file extension

⏳ Deprecated

• [3D environment] The video sharing, screen sharing, and multiuser functionalities will be sunset on versions 2.12 and below over the month of September. If any of your spaces are affected, we suggest cloning them, upgrading the cloned space to the latest stable version (2.15), and upgrading the original space once you’ve confirmed the new version works exactly as expected.

Week of August 23rd, 2021

🎉 New

• [3D environment, 2.15] The whiteboard functionality has been released! It can be found in the edit menu

⬆️ Improved

• [3D environment, all versions] When a user has no Bots, the interface will say so instead of showing an error-like message
• [Documentation] A section on nesting audio zones has been added to the Zone Trigger guide

🐛 Fixed

• [3D environment, 2.15] When jumping between audio zones, the active conferencing call will not be left until the user confirms they want to exit the current audio zone
• [3D environment, 2.15] Trying to join an audio zone will now work even if the user didn’t choose an input device

Week of August 16th, 2021

🎉 New

• [Authentication] A “default” destination can be set for customers using SSO, to which users are automatically redirected upon login
• [3D environment, 2.15] The UI for built-in conferencing has been revamped, and allows choosing an input device (microphone) and an output device (speaker) on supported browsers, as well as automatically muting oneself upon joining.

• [3D environment, 2.15] Audio settings can now be modified during a conference call by clicking on the arrow icon beside the microphone

⬆️ Improved

• [3D environment, 2.15] The microphone button now shows its status much more explicitly; the icon is green if the microphone is on, and red if the microphone is muted

Week of July 26th, 2021

⬆️ Improved

• [3D environment, 2.15] If the makeup of the world is changed after the world has been loaded (for example by adding a new breakout space), the “Send To” commands will be available for the new space as well
• [3D environment, 2.15] A help link has been added to the “Join call” popup to assist users if they have issues with microphone and camera permissions
• [3D environment, 2.15] When the transparent property of a mediaboard/slideshow is set to false, the configured background color will replace the content’s transparent pixels
• [3D environment, 2.15] The logic behind sychronizing a slideshow between users has been improved

🐛 Fixed

• [3D environment, 2.15] When a user is not allowed to join because the creator’s limit for maximum users in a space has been reached, the popup message saying so is showing again
• [3D environment, 2.15] The alignment of slideshows’ toolbar is now consistent with the orientation of the mediaboard itself

Week of July 19th, 2021

🎉 New

• [3D environment] Dial-in users will appear in the list of participants, with their phone number as the name. They are marked with a ☎️
• [3D environment] The “Participants” button has been added to the side menu (accessible by clicking or tapping on the top left icon in the UI)
• [3D environment] Zone Triggers now support tags

⬆️ Improved

• [3D environment] The synchronization of slideshows for all participants in the environment is on by default but no longer mandatory; it can be controlled with the “Synchronize playback” option
• [Authentication] Password resets will now be sent from “noreply@auth.universalavatars.com”

🐛 Fixed

• [3D environment] The Passthrough camera (for AR) has been fixed

Week of June 21st, 2021

🎉 New

• [3D environment] From version 2.15 (the current beta), when the 3D environment is embedded in another page which is restricting its capabilities such as making video or voice calls, the user will be informed and a button will be shown when relevant to open the 3D environment in its own tab.
• [Dashboard] The “Access Type” option has been introduced in space and world settings (available for the current beta, 2.15) to control access to 3D environments. It supersedes the “Private” parameter, allowing for more flexibility in defining which users can and cannot access a 3D space or world. An additional option is already available, “No guests”, which only allows logged in users through. For more information, see here for more information.

⬆️ Improved

• [3D environment] Multiuser stability improvements.

🐛 Fixed

• [3D environment] In version 2.15, the “Join call” button was not always reflecting correctly whether the user was on a call or not.
• [3D environment] When using 3rd party conferencing (e.g. Webex), the built-in conferencing was sometimes interfering. This has been fixed and in the current default version (2.14) and in the beta the built-in conferencing is correctly disabled if a 3rd party conference setup is detected.
• [3D environment] When the user is loading the 3D environment, multiple popups could sometimes be triggered that would interfere with each other (e.g. “Incoming video” and “Join call” popups). This has been fixed and the “Join call” popup now waits for its turn.

Week of June 14th, 2021

🎉 New

• [Dashboard] The platform can now be integrated with 6connex. For more information, see the “How to add Virtual Reality and Hybrid experiences to a 6Connex virtual event”.

⬆️ Improved

• [Dashboard] The “Lock space” option visible in the list of spaces when editing a world has been renamed “Hide in Locations menu” for clarity.
• [Dashboard] The “Limit access” option has been likewise renamed to “Breakout spaces”.

🐛 Fixed

• [Dashboard] The Lock/Unlock buttons were not correctly changing the state of invites under certain conditions.